We are committed to settling your claims swiftly and transparently. Here's everything you need to know about the process.
On receipt of a loss intimation through writing or over telephone, the first step is to verify that:
After checking the policy, a claim is registered and a claim number is allocated to the Insured for all future correspondence. A Surveyor is appointed to investigate and report on the cause and extent of loss.
A transparent, step-by-step journey from intimation to settlement
Report loss in writing or by phone. Policy validity is verified immediately.
Unique claim number allocated for all future correspondence.
Claim form issued to insured with required supporting documents.
Licensed Surveyor investigates and reports on the cause and extent of loss.
Payment made as recommended by the Surveyor upon document verification.
Select your claim type to view the necessary documents
The following papers/documents are usually required for settlement of this claim:
After receipt of survey report and required papers/documents, if those are found in order, a claim is settled through payment of the amount recommended by the Surveyor.